In Leicestershire, many people value the comfort and independence of staying in their own homes as they age or when they need extra support. That’s where Twilight Recruitment / Twilight Health & Homecare Services Ltd comes in. Though headquartered in the West Midlands, Twilight offers domestic and housekeeping services as part of its wider home-care offering, making it an ideal partner for clients in Leicestershire who want reliable, professional help with the running of their home.
On its website, Twilight clearly lists “domestic and housekeeping staff” among its core care services. Here’s a breakdown of what that means in practical terms:
Twilight’s mission is “to give care with passion,” and they emphasize respect, dignity, and safety for every client. Importantly, they are regulated by the Care Quality Commission (CQC), which means their care staff—including domestic and housekeeping workers—are held to high standards.
Unlike agencies that only provide cleaners, Twilight’s model is integrated. Clients don’t just get help with housekeeping; they can also receive broader care support (e.g., personal care, live-in care), making Twilight a one-stop solution.
Twilight recruits staff who are well trained in both care and domestic duties. Their hiring practices ensure that care workers understand not just how to clean or cook, but how to support people sensitively and professionally.
Twilight’s values include Compassion, Trust, Team Integrity, Inclusion, and Innovation. These guide how they deliver services day to day, ensuring their housekeeping staff treat clients with respect and genuine care.

In Leicestershire, there are many domestic staffing or housekeeping agencies, but very few combine regulated care and housekeeping in a unified service model. For example, specialist housekeeping agencies exist, but they typically do not offer care-worker support or 24/7 care. Twilight’s approach is different — their staff can support both care and domestic tasks, reducing the need for multiple providers and simplifying coordination for clients.
Because Twilight is regulated by the CQC, clients in Leicestershire can feel confident about safety, training, and quality. Their regulated status means inspections, accountability, and a commitment to continuous improvement.

If you or a loved one in Leicestershire needs help around the house—not just with cleaning, but with the full spectrum of domestic and personal care.